The contact information on this page will not become effective until September 1, 2020. If you need to contact Council staff before this date, please send your email to Executive.Director@tsbep.texas.gov. If you have questions or concerns regarding your license, renewal, or application for licensure, please contact your respective board directly. Emails received by the Council prior to September 1st regarding pending applications, license renewals, etc. will be forwarded to the respective board for a response.
While Council staff attempt to be responsive to telephone calls and inquires, due to a heavy call volume and limited time and resources, the best method for contacting staff is via email. Thus, licensees and members of the public are encouraged to contact staff via email for matters which are routine or not time sensitive, but are welcome to contact staff via telephone for matters requiring immediate attention.
In the event you are unable to speak with a particular staff member via telephone about a time sensitive matter, you are encouraged to email your question or concern instead. When emailing, please be sure to include your telephone number and indicate in the subject line of the email whether your communication is urgent in nature.
Our goal is to respond to urgent or time sensitive matters as quickly as possible, and to respond to routine or non-urgent calls and emails within 3 business days. Response times may vary however due to such things as the volume of calls and emails received, the nature of the inquiry, the need for further research or review, employee absences, and other agency priorities.
Texas Behavioral Health Executive Council
333 Guadalupe St.
Tower 3, Ste. 900
Austin, Texas 78701
Tel. (512) 305-7700
1-800-821-3205 24-hour, toll-free complaint system
All requests for public information must be submitted in accordance with the instructions set forth on the Council’s Open Records webpage.
Persons wanting to verify a license or confirm whether a licensee has any disciplinary history may do so through the Council’s public search function. The public search function can be accessed through the Verify a License link located in the main menu on the right-hand side of the Council’s website.
Contact the Licensing Division
For questions regarding a license or licensee, renewals, a pending application, or how to become licensed as a marriage and family therapist, professional counselor, psychological associate, psychologist, specialist in school psychology, or social worker, please send an email to Licensing@bhec.texas.gov.
Contact the Enforcement Division
For questions regarding investigations, a pending complaint, compliance with an agency order, or how to file a complaint against a marriage and family therapist, professional counselor, psychological associate, psychologist, specialist in school psychology, or social worker, please send an email to Enforcement@bhec.texas.gov.
Contact the Administrative Division
For questions regarding the Council’s administrative functions (e.g., website, budget, employees, human resources) and for questions or concerns directed to executive leadership or legal staff, please send an email to General@bhec.texas.gov.
In accordance with Section 2001.007 of the Government Code, all inquiries regarding the Council’s rules should be directed to General@bhec.texas.gov.
All legislative or media inquires should be directed to General@bhec.texas.gov as well.
While staff attempt to provide clear and accurate guidance, please note that pursuant to 22 TAC 881.7, statements or emails from staff are not binding on the Council or its member boards.