The Texas Behavioral Health Executive Council will be upgrading its database payment portal on Monday, July 14th, from 7am to 1pm. During this upgrade, members of the public will continue to have access to the Council’s website and jurisprudence exams but will be unable to access the online licensing system.
This means individuals will not be able to perform any functions requiring access to the online licensing system, such as applying for a license or supervisor status, renewing a license, changing their contact information, requesting a name change, or searching the license database.
Therefore, members of the public should plan accordingly. In particular, licensees with July renewal deadlines are encouraged to renew their license in advance of this planned outage to ensure agency staff are not overwhelmed with requests for assistance after the upgrade is complete.
While every effort has been made to ensure a speedy return to service following the upgrade, the public should anticipate some inconvenience during the upgrade process. To that end, licensees and members of the public are encouraged to share this information with their friends and colleagues to ensure a high level of preparedness for this planned outage.
Posted on July 3, 2025.
