Open Records

All requests for public information must be submitted in writing by hand delivery, mail, or email, and must be addressed to:

Public Information Officer
Texas Behavioral Health Executive Council
1801 Congress Ave, Ste. 7.300
Austin, Texas 78701
Open.Records@bhec.texas.gov

Requests for public information sent to agency staff other than the Public Information Officer will not receive a response.  Only written requests to the Public Information Officer trigger the Council’s obligations under the Public Information Act.  Requests made via telephone will not receive a response.

Individuals requesting public information may utilize the official Texas Public Information Act Information Request Form, a fillable PDF form available for download by clicking here.  Use of this form is not mandatory.

A request for public information should be for documents or other information that is already in existence.  The Council is not required to answer questions, perform legal research, or comply with a continuing request to supply information on a periodic basis as such information is prepared in the future.

Effective September 1, 2023 and in accordance with Section 552.11765 of the Gov’t Code, the following information related to an applicant or current or former licensee is confidential and excepted from the Public Information Act:

  1. license application(s);
  2. home address and telephone number;
  3. electronic mail address;
  4. social security number;
  5. date of birth;
  6. driver’s license or state identification number;
  7. passport number;
  8. emergency contact information; and
  9. payment information.

For a more thorough understanding of your rights and the Council’s obligations under the Public Information Act, please click here to download a summary of the Public Information Act.

Planned System Outage – Online Licensing Unavailable


Please be advised that the Council’s online licensing system will be unavailable on May 1, 2026, from 12:00 AM to 1:00 AM (CDT) due to a scheduled maintenance window for SnapPay, the State of Texas’ payment portal used to process online transactions.

During this time, you will not be able to submit applications, renew licenses, or make any payments through the system.

This outage is particularly important given that a high volume of licensees typically attempt to complete renewals at the end of the month. If your license is set to expire on April 30, 2026, you are strongly encouraged to complete your renewal in advance of the outage to avoid any interruption in licensure status.

Please note:

  • Late renewals caused by attempting to transact during the outage will not result in a waiver of late fees.
  • The system will resume normal operations after the maintenance window concludes at 1:00 AM CDT on May 1.

We appreciate your attention to this matter and encourage you to plan accordingly to avoid any disruption.

Posted on April 17, 2026

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