All requests for public information must be submitted in writing. The Council encourages requests be submitted by email to Open.Records@bhec.texas.gov.
Alternately, requests may be hand delivered or mailed, and must be addressed to:
Public Information Officer
Texas Behavioral Health Executive Council
1801 Congress Ave, Ste. 7.300
Austin, Texas 78701
Please note:
- Requests for public information sent to agency staff other than the Public Information Officer will not receive a response.
- Only written requests to the Public Information Officer trigger the Council’s obligations under the Public Information Act.
- Requests made via telephone will not receive a response.
- A request for public information should be for documents or other information that is already in existence. The Council is not required to answer questions, perform legal research, or comply with a continuing request to supply information on a periodic basis as such information is prepared in the future.
Individuals requesting public information may utilize the official Texas Public Information Act Information Request Form, a fillable PDF form available for download by clicking here. Use of this form is not mandatory.
Statutory Exclusion from Public Information
Effective September 1, 2023 and in accordance with Section 552.11765 of the Gov’t Code, the following information related to an applicant or current or former licensee is confidential and excepted from the Public Information Act:
-
- license application(s);
- home address and telephone number;
- electronic mail address;
- social security number;
- date of birth;
- driver’s license or state identification number;
- passport number;
- emergency contact information; and
- payment information.
For a more thorough understanding of your rights and the Council’s obligations under the Public Information Act, please click here to download a summary of the Public Information Act.
Official Verification of License for Other States
If you need your licensure status with the Council officially verified for another state, such as for an application for licensure in that state, please follow these step-by-step instructions to request your verification online and to pay the fee required for this verification.
If you are requesting the Council share any information beyond licensure status (i.e. application materials, supervision experience documentation, etc.), you must also complete and submit the Council’s state verification form for any additional information that you are requesting.
Frequently Asked Questions
Before contacting the Council with questions regarding Open Records or Official License Verification, please consult the following frequently asked questions.
Verification / Open Records FAQ
Official license verification costs $50. There are two ways to request the verification: (1) by mail (please include
this form and $50 fee) or (2) online, by clicking the link to the
online system.
You can upload the other state’s form with your online application (see instructions
here) or mail it in with your request form. We will fill it out and include it with your verification letter.
You do not need to complete the request form if you are only requesting license verification. If you are requesting documents from your file be sent as well, the request form needs to be filled out indicating the documents being requested, signed and uploaded as an attachment. We are not able to send documents from your file without this form being signed and completed at the bottom.
You will need to fill out the Request for State Written Verification to Other Regulatory Agency
form. Make sure you sign the form and indicate what records you need to have released to that state. If you have submitted and paid for a state verification and did not submit the signed form, you may submit the signed form via email to
open.records@bhec.texas.gov
Please email open.records@bhec.texas.gov to request a letter indicating the examination information you are requesting.
No, you will need to reach out through the
Contact Us webform.
Please visit the
verify a license tab on the agency website. You will be able to search for licenses individually and find public information about their licensure.
There are lists available to download located on the agency website under the
verify a license page. These lists shows public information, including whether disciplinary actions exist, but do not include mailing address. To obtain the disciplinary action records, you must search each license holder’s name on the verify a license page.
A list with available contact information for license holders may be requested through email to open.records@bhec.texas.gov. Please note license holders do have the option to make their information private.
You have selected that your address be made private in the licensing system. You can update this selection, or add a second public business address, following this
how-to guide.
If the provider worked for an employer, such as a hospital, then you can reach out to that hospital. If you have a copy of your informed consent, then it may likely have another licensee’s name that has agreed to maintain the practitioner’s records in the event of death. If the former therapist is deceased, you could try contacting the executor for the estate to find out who has the records.
These records are confidential and are not subject to the Public Information Act. The Council withholds any responsive information pursuant to Open Records Request #2025-005035 and #2022-04456.
The only information that is available to the public are final agency orders that are available on the agency website under public search of the license holder’s name.
If you still have questions regarding Open Records requests or having your license verified for another state, please contact the Council by email to Open.Records@bhec.texas.gov.
