Applicants and licensees must utilize the Council’s online licensing system to update their main address, business address, email address, and phone number.
The agency has published a How To User Guide for changing an address. Users are encouraged to review this guide before making any changes to their contact information.
The following paragraph is effective through August 23, 2025:
A licensee’s main address is the current address of record where all agency correspondence is sent. Online search results for a licensee will not reflect the street address of the main address, but rather will display only the city, state, county and zip code associated with the main address supplied by the licensee.
The following paragraph is effective on August 24, 2025:
A licensee’s main address is the address of record where all agency correspondence is sent. Online search results will display the full main address (number, street name, city, county, state, and zip code) unless it is designated as a home address in the online licensing system. When a main address is designated as a home address, none of its details will appear in public search results.
Licensees have the option of entering a business address into the online licensing system that will be publicly available and displayed, without redaction, in search results returned from the online licensing system. This will ensure those licensees using their home address as the main address for agency correspondence have the option of displaying a publicly available address where members of the public may contact them.
The decision of whether to utilize a home address as the main address, as well as the decision of whether to enter a business address in the online licensing system is left to each individual licensee. While licensees are not required to enter a business address into the online licensing system, they are encouraged to do so as a point of convenience for the public.
Licensees wishing to display a business address can do so by logging into the online licensing system and executing a change of address in the system. Simply go to the “Add Another Contact” section and select the business address to enter that address. Both addresses will then be displayed on the public search feature found on our website, but the main address will only display city, state, county and zip code.
It should be noted that the address entered as a main address, including a home address, will be publicly available under the Public Information Act unless the licensee indicates the address is his or her home address in the online licensing system.
